Financial institutions should be able to process large transfers swiftly and communicate with customers if any appear suspicious. Unfortunately, our client ran into trouble with their bank on both fronts. Unable to resolve the problem, this individual contacted our attorneys for help.
Our client transferred money from one bank account to a second bank account at a different financial institution. Soon after, our client tried to send a friend money from the second bank account, but the transfer was unsuccessful. The bank had frozen our client’s account and opened an investigation into suspicious activity.
The bank found no evidence of fraud, but they closed our client’s account — without warning — effectively seizing over $100,000 of our client’s funds. The bank refused to explain its actions, and our client could not reverse the transaction.
Robinson & Henry swiftly intervened. Our attorneys reminded the bank that their actions were tantamount to stealing a large sum of money from our client. Following this conversation, the bank released the funds to our client with interest.