Salesforce Administrator

Salesforce AdministratorPosted 04/25/2024

Full-time $65,000 - $80,000 Castle Rock , Colorado

We are searching for a dynamic Salesforce Administrator who will play a pivotal role in driving success at R&H by implementing and championing our Salesforce platform. You'll be at the forefront of revolutionizing our business operations, ensuring seamless client and case tracking, efficient billable hour management, streamlined invoicing, and insightful reporting across all R&H offices and teams.

As the go-to liaison between Management, Accounting, and Salesforce users, you'll wield your expertise to troubleshoot issues, collaborate with end-users, and ensure our applications evolve to meet the ever-changing landscape of program operations, policies, and procedures.

If you're ready to dive into a high-energy environment where your contributions directly impact our firm's growth and success, then join us at R&H and be part of a team that's driving innovation and excellence every day!

Please note that this position is fully in-person and can be filled at our Castle Rock or Westminster office.

Castle Rock: 900 Castleton Rd., Suite 200 Castle Rock, Colorado 80109-3307

Westminster: 11080 Circle Point Rd., Suite 140 Westminster, Colorado 80020

KEY DUTIES AND RESPONSIBILITIES:

Design and implement user-friendly interfaces, list views, reports, and dashboards to provide actionable insights.
Perform regular data maintenance, including data imports, exports, and de-duplication, to ensure data integrity and accuracy.
Manage user access and permissions, including creating and deactivating user accounts and adjusting security settings as needed.
Configure workflows and automation rules to streamline business processes and improve operational efficiency.
Implement and maintain data validation rules, formula fields, and other system validations to ensure data accuracy and integrity.
Maintain detailed documentation of Salesforce configurations, processes, and workflows for reference and training purposes.
Conduct user training sessions and create documentation to educate users on Salesforce functionality and best practices.
Provide support to Salesforce users, troubleshooting issues and resolving inquiries in a timely manner.

Integration of Salesforce Platform with R&H Websites

Works with developers to integrate web initiatives and constituent interactions with the database
Serves as point of contact with the Firm’s web consultants for Salesforce web integration

Minimum Qualifications

A Bachelor's Degree in computer information systems or equivalent experience preferred
Possesses a big picture perspective
Certified Salesforce.com Administrator
3+ years of functional analyst experience or technical development experience with Salesforce.com
IT hardware knowledge/experience preferred
Ability to identify areas for process improvement and recommend/implement solutions.
Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
Excellent verbal and written communication skills
Strong work ethic, hands-on, with a customer service mentality.

Working at R&H

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Progressive Pay & BenefitsWell-compensated employees are more productive, innovative, and happier. That’s why we offer competitive salaries with a wage model that eliminates gender bias and pay discrepancies. R&H attorneys and paralegals have various means to receive bonuses. Administrative team members can increase their base pay through managerial opportunities. In addition to a generous benefits package, employees receive annual pay increases.

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Professional Growth & MentorshipYour success is our success. Our team-focused structure supports associate attorneys and gives lead attorneys opportunities to mentor and be thought leaders. Junior and senior attorneys work alongside lead attorneys on every case, drafting documents and advocating for clients in court. Administrative staff can also cultivate robust careers with room to assume management roles and receive promotions.

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Work-Life BalanceWe understand that in addition to your job responsibilities, you have outside obligations that are equally important. That’s why R&H has flexible working options for most employees that further loyalty and boost productivity within teams while respecting personal commitments. Additionally, our billing requirements permit attorneys to maintain a traditional 40-hour work week while enjoying four vacation weeks yearly.

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Diversity & InclusionR&H attorneys and staff work on teams every day to resolve complex problems for clients and each other, which is why we strive to maintain a diverse roster of colleagues with various backgrounds, skills, and perspectives. Moreover, our inclusive workplace provides the space for creativity and innovation to thrive. R&H is proud to rank on the *Denver Business Journal's* Law Firms by Women Attorneys list.

My R&H Story

Marlana CarusoFamily Law Attorney Marlana Caruso chronicles her distinguished career progression at R&H, from senior associate to partner, exemplifying the firm's commitment to nurturing legal talent.

Daniel ChandlerR&H Partner Daniel Chandler's career takes a fascinating turn, as he recounts his evolution from family law advocate to Director of Operations, the firm's strategic anchor.

Ryan RobertsonFrom courtroom clashes to championing the accused, R&H Partner Ryan Robertson reveals his journey from civil litigator to leader of the firm's Criminal Defense Team.

Disclaimer

The information provided on this page for pay and benefits is for informational purposes only, and it does not fully describe plans and benefits in detail. In the event of a conflict between this summary and any plan or benefit document, the plan or benefit document will prevail. R&H reserves the right to make adjustments to the pay schedule, as well as individual and group compensation and benefits, at anytime. Nothing on this informational page is intended to convey or imply a contract of employment. All Robinson & Henry employees remain “at will.”